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Full Time - Licensed Insurance Agent / Customer Service Representative (On-Site)

Licensed Insurance Agent / Customer Service Representative (On-Site – Full Time)

Armor Insurance Group | Virginia Beach, VA
Compensation: Base Salary + Commission | Full Benefits Package

Position Overview:
Armor Insurance Group, an established independent agency located in Virginia Beach, VA, is seeking a Licensed Insurance Agent/Customer Service Representative to join our team on a full-time, on-site basis. This hybrid role blends high-touch client service with consultative sales. The ideal candidate is a licensed professional with strong interpersonal skills and a client-first mindset, capable of managing both inbound service needs and outbound sales initiatives.

Key Responsibilities:

  • Provide exceptional customer service to existing policyholders by managing renewals, processing endorsements, and responding to coverage inquiries.
  • Proactively engage new and prospective clients to quote and bind personal and commercial insurance policies.
  • Maintain accurate client records within our agency management system. (EZ Lynx)
  • Assist in claim reporting and resolution follow-ups to ensure client satisfaction.
  • Work collaboratively with carriers to quote coverage options and troubleshoot underwriting issues.
  • Actively contribute to the agency’s growth through cross-selling and upselling opportunities.
  • Ensure compliance with state regulations and carrier requirements.

Required Qualifications:

  • Active Property & Casualty insurance license in the state of Virginia.
  • 2+ years of experience in a similar customer service or sales capacity within an insurance agency.
  • Strong knowledge of personal and/or commercial lines of insurance.
  • Excellent communication and problem-solving skills.
  • Proficient with rating platforms and agency management systems.

Compensation & Benefits:

  • Competitive base salary commensurate with experience
  • Uncapped commissions on new business and cross-sell opportunities
  • Paid time off (PTO) and paid holidays
  • Health, dental, and vision insurance options
  • Opportunities for professional development, continuing education, and licensing support
  • Supportive team culture with growth potential

Work Location:
This is an on-site position at our Virginia Beach office. Standard business hours apply, Monday through Friday.

About Armor Insurance Group:
Armor Insurance Group is a trusted independent insurance agency serving families and businesses throughout Virginia. We are committed to protecting what matters most with integrity, professionalism, and personalized service. Join our growing team and build a rewarding career in a client-centric and collaborative environment.

To Apply:
Submit your resume and a brief cover letter outlining your relevant experience and licensing credentials. We look forward to hearing from you.

Part Time - Licensed Insurance Agent / Customer Service Representative (On-Site)

Licensed Insurance Agent / Customer Service Representative (On-Site – Part Time)

Armor Insurance Group | Virginia Beach, VA
Compensation: Base Salary + Commission

Position Overview:
Armor Insurance Group, an established independent agency located in Virginia Beach, VA, is seeking a Licensed Insurance Agent/Customer Service Representative to join our team on a Part-time, on-site basis. This hybrid role blends high-touch client service with consultative sales. The ideal candidate is a licensed professional with strong interpersonal skills and a client-first mindset, capable of managing both inbound service needs and outbound sales initiatives.

Key Responsibilities:

  • Provide exceptional customer service to existing policyholders by managing renewals, processing endorsements, and responding to coverage inquiries.
  • Proactively engage new and prospective clients to quote and bind personal and commercial insurance policies.
  • Maintain accurate client records within our agency management system. (EZ Lynx)
  • Assist in claim reporting and resolution follow-ups to ensure client satisfaction.
  • Work collaboratively with carriers to quote coverage options and troubleshoot underwriting issues.
  • Actively contribute to the agency’s growth through cross-selling and upselling opportunities.
  • Ensure compliance with state regulations and carrier requirements.

Required Qualifications:

  • Active Property & Casualty insurance license in the state of Virginia.
  • 2+ years of experience in a similar customer service or sales capacity within an insurance agency.
  • Strong knowledge of personal and/or commercial lines of insurance.
  • Excellent communication and problem-solving skills.
  • Proficient with rating platforms and agency management systems.

Required Qualifications:

  • Active Property & Casualty insurance license in the state of Virginia.
  • 2+ years of experience in a similar customer service or sales capacity within an insurance agency.
  • Strong knowledge of personal and/or commercial lines of insurance.
  • Excellent communication and problem-solving skills.
  • Proficient with rating platforms and agency management systems.

Compensation & Benefits:

  • Active Property & Casualty insurance license in the state of Virginia.
  • 2+ years of experience in a similar customer service or sales capacity within an insurance agency.
  • Strong knowledge of personal and/or commercial lines of insurance.
  • Excellent communication and problem-solving skills.
  • Proficient with rating platforms and agency management systems.

Work Location:
This is an on-site position at our Virginia Beach office. Standard business hours apply, Monday through Friday.

About Armor Insurance Group:
Armor Insurance Group is a trusted independent insurance agency serving families and businesses throughout Virginia. We are committed to protecting what matters most with integrity, professionalism, and personalized service. Join our growing team and build a rewarding career in a client-centric and collaborative environment.

To Apply:
Submit your resume and a brief cover letter outlining your relevant experience and licensing credentials. We look forward to hearing from you.

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    Our Virginia Beach, VA Office

    780 Lynnhaven Parkway
    Suite 300, Windwood Center
    Virginia Beach, VA 23452

     
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     757-456-2838 fax

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